Cisco Spark

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Cisco Spark for iPhone and iPad - Release Notes

Go to the App Store on iTunes to see the latest release notes for Cisco Spark for iPad and iPhone.

Tap the App store icon on your iPhone or iPad and search for Cisco Spark, or go here:

September 5, 2017

Version: 2.12

New Feature Available

August 28, 2017

Version: 2.11

New Feature Available
  • You can now change how you get Cisco Spark calls when your iPhone or iPad is locked.
  • When you choose Leave & Answer from the call waiting list, Cisco Spark will answer the second call.
  • Getting another call won’t interrupt the audio of your current call.
  • You can now reliably unmute yourself during a call.

July 27, 2017

Version: 2.10

  • We improved the performance of Cisco Spark.

July 11, 2017

Version: 2.9

  • We fixed an issue that would send a message more than once if you hit send more than once.
  • When you’re on a call, you can now mute Cisco Spark room devices from the lock screen on your iPhone or iPad.
  • If you’re already waiting to join a call on another device, your iPhone or iPad now shows the same waiting screen.
  • You can now automatically join meetings that are hosted in someone else’s personal room.

June 22, 2017

Version: 2.8.19804

  • When you schedule a Cisco Spark meeting from a space, the meeting information now includes a video address (SIP URI) so people can dial in to the meeting from any standards-based video system or room device.

June 12, 2017

Version: 2.8

Room Device Pairing

  • Screen sharing may have prevented you from using your iPhone’s camera. We’ve fixed that now.
  • We fixed problems that interfered with you viewing someone’s shared screen.
  • When you switch between different Wi-Fi or cellular networks, you shouldn’t have any delays in joining calls right away.
  • If the app quits during a call, you should be able to re-join the call right away now.

May 26, 2017

Version: 2.7

  • Fixed a couple issues placing calls while paired to a Cisco Room System.
  • Improved permission prompts for camera and photos access.
  • Fixed a few crashes.
  • Improved the reliability and speed of posting files in Spark spaces.

April 20, 2017

Version: 2.5

We made some changes to improve stability.


March 30, 2017

Version: 2.4

  • We optimized the signup process for new users.
  • We made improvements to the audio only call experience.
  • We improved the sending speed for messages with further improvements still to come.
  • We fixed some crashes that had been occurring and a few more bugs.


March 1, 2017

Version: 2.3

  • Reduced the time it takes to open the app in some cases.
  • Fixed a crash that occurred when starting the app, which affected certain regions.
  • Fixed an issue which could cause muted state to be incorrectly displayed in calls.

February 11, 2017

Version: 2.2
We fixed some bugs.

February 8, 2017

Version: 2.1.18884
We fixed more bugs and made performance improvements.

January 24, 2017

Version: 2.0.18774

  • We've introduced a new Activity based design:
    • New Activity menu to introduce new core Cisco Spark activities: Message, Call, Meetings, and People.
    • New filter views including: All, Unread, People, Favorites, @Mentions, Flags.
    • Simplified navigation drawer to access your Messages, Teams, Calls, Meetings and Settings.
    • The new Do Not Disturb status , allows you to get some quiet time.
  • Cisco Spark App works with the Cisco Spark Board.

December 8, 2016

Version: 1.47

  • You can now share videos in your Cisco Spark rooms.
  • You can now zoom when viewing file previews.
  • Some external calls appear as still active in Cisco Spark after they have ended.
  • We made an update to ensure your calls will be more resilient to brief network connectivity issues.

November 21, 2016

Version 1.46

  • Fixed an issue that caused calls from contacts or Siri to start as audio only even when video was selected.
  • Now calls are displayed as “Spark Video” when appropriate.
  • Fixed an issue preventing calls from being moved to a Cisco Spark Room System while in audio only mode.
  • Fixed an issue that caused joining an active call from iOS to sometimes fail.
  • Fixed an issue that caused the audio to be very poor when the screen is locked.
  • Fixed an issue that caused the invite guest to a call screen to remain after the call ended.

November 14, 2016

New Feature Available

We've added notification controls so you can better manage the notifications from the app. Start off with the global setting for all your incoming notifications from your rooms and conversations, then fine tune how you want to get notifications for individual rooms. For example, set all rooms to only send notifications when someone @mentions you. Then, set important rooms to send notifications for all messages and set unimportant rooms to send none.

November 3, 2016

Version 1.45

  • Fixed an issue that caused a video call in the app to lose audio if you switched between the call in the app and answering a cellular phone call.
  • Fixed an issue that caused calls to continue ringing in the app after the call was answered using another device.
  • Fixed an issue copying calls from a Cisco Spark Room System to the app on your mobile device.
  • We made pairing the app with a Cisco Spark Room System faster.
  • We improved the performance of searching for rooms.

November 1, 2016

New Feature Available

The Cisco Spark Depot is finally here! Enhance your Spark experience with integrations and bots that help accelerate your business outcomes. They’re easy to set up and it takes only a few clicks. Go to and check it out.


October 31, 2016

New Feature Available

Moving on to a new project and want to take some old rooms with you? From the Room Details, you can move rooms from your Recents list in to a team, and move a room out of a team and in to your Recents list.


October 17, 2016

Version 1.44

  • Fixed an issue that could cause the audio mute to repeatedly turn on and off during a call.
  • Fixed an issue that caused the stop video indicator to appear when you had already stopped sending your video.
October 11, 2016

Version 1.43

  • Fixed an issue that caused calls to ring indefinitely when answered on a paired Cisco Spark Room System.
  • The alignment of the system status bar that appears for active calls and navigation was adjusted.
  • We improved the audio quality when using a Bluetooth headset with the app.
  • If someone mutes their video during a call, their profile picture appears on screen.
October 7, 2016

New Feature Available

Now you can customize the look of your room and change the room image that displays in the Recents list. Most image formats are supported, except TIFF files. A 128 pixels square image works best. The image should be smaller than 1 MB.

September 20, 2016

Version 1.42

  • Fixed an issue with Cisco Spark on iOS 10 that could prevent you from sending messages and other tasks in the app.
  • Made the prompt for Contacts permission more prominent on iOS 10 to improve your Siri calling experience.
  • Fixed some inconsistencies when making a call while paired with a room system.
  • The participants list in large rooms displays faster now.
  • Fixed an issue on iPad where the camera roll wouldn’t display correctly.
September 13, 2016

Version 1.41

  • We’ve improved the calling experience using the app, including:
    • Calls ringing when your phone’s screen is locked, and answering calls from a locked screen.
    • Integration of your phone’s calling Favorites, Recents, and Contacts.
    • Better headset and Bluetooth integration.
    • Siri voice and video calling support.
    • Support for your phone’s Do Not Disturb settings.
    • MDM calling configuration options
  • Improved the search performance.
  • Made some stability improvements and bug fixes.
September 7, 2016

Version 1.40

  • We updated the icon you tap to end a call. It is now an "X".
  • We fixed an issue that caused the mentions and the flags filters to get stuck.
  • We improved the performance when searching for people.

August 23, 2016

New Feature Available

Now you can flag important messages so you can return to them later.
August 22, 2016

Version 1.39

  • We’ve freshened up some icons and colors.
  • Fixed an issue which could cause rooms to remain in a decrypting state indefinitely.
  • Fixed an issue that prevented notifications from being received immediately after signing in to the app.
August 4, 2016

Version 1.38

This release has no new significant changes or features that would affect our users.

July 14, 2016

Version 1.37

Posts made to a room by API integrations now include the "provided by" name of the person who created it.

June 29, 2016

Version 1.36

Stability improvements.
June 9, 2016

New Feature Available

Say hello to Teams. Teams in Cisco Spark are a great way to keep all of your project-related rooms, files, and people together in one place. People you add to your team can see all the rooms and choose which ones to join from the Team Home. And team members can add more rooms to the team as needed.
May 27, 2016

Version 1.35

  • We fixed an issue with some buttons that were not appearing for non-English localizations.
  • Stability improvements.
May 18, 2016

Version 1.34

  • Removed support for iOS 8. You’ll need iOS 9.0 or later now.
  • We've updated the team room icons. Now they're grey. If you're seeing two grey room icons, it means the room hasn't been given a name.
  • Made some changes to how you login. We think the instructions are clearer now.
  • Fixed an issue that seemed to allow you to create a room with yourself, but then would randomly send you to one of your existing one-to-one rooms.
  • Fixed opening rooms from the rooms list so that the room you select is actually the room that opens.
May 8, 2016

Feature Availability Change

We removed the important filter so that we can redesign it to make organizing your rooms even better. You won't see it listed with your Favorites and Unread rooms anymore. Any rooms that were marked as important are now marked as Notify on All Messages, so you'll still get the notifications. Be sure to check Notify on All Messages in the Room Details to get notifications from your team rooms. All 1-to-1 rooms have notifications enabled by default.
April 14, 2016

Version 1.32

  • New UI for Room Filters: We moved the room filters. They’re listed across the top of your Rooms list now. Tap the one you want to view.
  • We switched to the San Francisco font.
  • Fixed an issue where the text lost focus while you were renaming a room.
  • Fixed several issues for calls in the app with Cisco Hybrid Services, including ringing that continued in the app after the person you were calling answered the call.
March 18, 2016

Version 1.31

  • Calls Tab: Call other people in Cisco Spark and join meetings using the calls tab. Use it to join a WebEx CMR, dial SIP conference bridges or standards-based SIP video endpoints from the app. And if you have the paid Cisco Spark call capabilities or Cisco Hybrid Service, you can even dial phone numbers on the PSTN and call extensions.
  • Pairing with Cisco Spark Room Systems: Experience HD video conferencing that is fully integrated with Cisco Spark and bring the spark experience to your physical meetings. With a Cisco Spark Room System installed, you can join the Cisco Spark conversation from any conference room.
  • The app should keep up with all the room activities better now so that nothing gets missed.
  • Free users should now be able to join calls and meetings that are started by a paid subscriber in large rooms.
  • Performance and stability improvements.

March 7, 2016

New Features Available

  • Calls Tab: Call other people in Cisco Spark and join meetings using the calls tab. Use it to join a WebEx CMR, dial SIP conference bridges or standards-based SIP video endpoints from the app. And if you have the paid Cisco Spark call capabilities or Cisco Hybrid Service, you can even dial phone numbers on the PSTN and call extensions.
  • Pairing with Cisco Spark Room Systems: Experience HD video conferencing that is fully integrated with Cisco Spark and bring the spark experience to your physical meetings. With a Cisco Spark Room System installed, you can join the Cisco Spark conversation from any conference room.
March 2, 2016

Version 1.30


  • Now when you select a message notification that launches the Cisco Spark app, the room is marked as “read”.
  • You get notified whenever you’re added to a room now.
  • Fixed an issue that caused notifications to not always get removed from the Notification Center.
  • Fixed a couple security and stability issues.
  • We fixed it so that you can attach a screenshot to the support feedback form.
January 29, 2016

Version 1.28

  • Fixed an issue that caused the app to stop working if you didn’t have an email client setup the first time you tried to sign in.
  • The color of the camera icon changed. Now it’s green.
  • We updated other languages in the app.
  • Fixed an issue that would sometimes cause the Rooms list to display after you had tapped a notification.
  • If you’re using a hardware keyboard, you can press return to send messages from a room.
  • Made some bug fixes.
November 23, 2015

New Features Available

  • Important Filter: Now you can mark a room as Important and can see all your important rooms in one place. When you mark a room as important, you're notified of messages even if room notifications are turned off. But you'll still be notified if someone @mentions you in a team room or posts a message for you in your favorite 1:1 rooms.
  • Coach Marks: When you start Cisco Spark the first time, you’ll see some helpful coach marks. They’ll guide you through some key features, like your room filters and how to mark a room as important so you get room notifications.
  • Mentions List: We added the Mentions list. Swipe right and tap MENTIONS to read through all your mentions in one place. Select one from the list to go to it in the room.
October 23, 2015

Version 1.22 (12796)

Stability improvements.

October 15, 2015

Version 1.21 (12588)

Fixed an issue where some users would get stuck on the launch screen for several minutes.

October 2, 2015

Version 1.20 (12587)

Stability improvements.

September 14, 2015

Version 1.19

Stability improvements.

August 18, 2015

Version 1.18 (12004)

  • New filter option for unread rooms.
  • Improvements to unread room behavior and syncing.
  • UI and performance improvements.
July 20, 2015

Version 1.17 (11683)

  • New action bar: Now you can share files, photos, and more with greater ease from any chat.
  • New photo picker: Share individual photos with fewer taps, or multiple photos at once.
  • Invite guests: You can invite any Cisco Spark user to the current call in Cisco Spark or by entering their email.
  • Now supports animated GIFs.
  • Improved ring back reliability.
  • Fixed automatic call reporting.
  • Fixed customer feedback support for 3rd party help sites.
  • UI and performance improvements.
  • Fixed a crash in our last updated affecting some users.
  • Fixed an issue using Cisco Spark with iOS 9 beta 3.

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